F.A.Q.

(Frequently Asked Questions)

 

1. How do I get to Florence?

2. When am I supposed to arrive in Florence?

3. What time am I supposed to be at school on the first day of my course?

4. When can I start classes?

5. Why do I have to take a language test on the first day of the course?

6. What am I supposed to bring with me on  the first day of my course?

7. When shall I make the balance payment for my course? 

8. When shall I pay for my accommodation?

9. Do I need to bring sheets and blankets with me?

10. When am I supposed to leave my accommodation?

11. Can I change my room if I realise during my stay I do not like it?

12. Are charges (electricity, gas, water) included in accommodation rent?

13. Is the laundry service included in accommodation rent?

14. What is the average age of your students?

15. Where do your students come from?

16. Is it possible to contact some of your old students?

17. How can I get a student visa to come to Italy?

18. How can I obtain my permit of stay when in Florence?

19. What are the major holidays in Italy?

20. Will my electrical appliances work?

21. Tipping

22. What is the best way to phone home?

23. Can I open a bank account in Italy?

24. Could you recommend a good school for jewelry making, textile design and fashion?

25. Can I work while studying?

26. Can I use internet at school?

27. Six important things to do before leaving your country!!!


1. How do I get to Florence?

You can fly from Milan or Rome into Florence Amerigo Vespucci Airport. From there, it is easy to get into the city using public transportation or the "Fly by Bus" shuttle service. Since it is only five kilometers from the airport to the city, even a taxi ride will not break your budget. Or do as the Italians do and take the high-speed Eurostar train from Milan (2 hours and a half journey) or Rome (1 hour and a half). You will be whizzed past the Tuscan countryside and into the heart of Renaissance Florence. You can also land at Pisa Airport: a swanky single-class train will whisk you to Florence in precisely an hour, every hour. 

2. When am I supposed to arrive in Florence?

You are expected to arrive in Florence on the day before your course starts, between 8 am and 10 pm. Please do not forget to inform us about the approximate time of your arrival.  

3. What time am I supposed to be at school on the first day of my course?

At 9 o’clock am. If you think you can be late please let us know. Accademia del Giglio is located just a few steps from Palazzo Vecchio, on the corner between via Ghibellina and via del Proconsolo, just in front of the Bargello National Museum (for further details please refer to our map on our links page).

4. When can I start classes?

  • If you are not a beginner or if you apply for an Art course you can start every Monday.

  • If you are a beginner or if you apply for a Culture (Art History, Literature, Cinema) course please refer to our school calendar.

  • If you wish to take private tuition you can start whenever you like, at the time it suits you.

5. Why do I have to take a language test on the first day of the course?

Each non-beginner student is encouraged to take a short test before starting a course so that his/her language needs can be ascertained, and it can be ensured that he/she is placed in a group of a similar level of ability and knowledge. 

6. What am I supposed to bring with me on  the first day of my course? 

A pen, a pencil, an exercise book and a dictionary.

7. When shall I make the balance payment for my course? 

On the first day of your course.

8. When shall I pay for my accommodation?

Upon your arrival directly to your landlady/landlord.

9. Do I need to bring sheets and blankets with me?

No, all the bedding will be provided by your landlady/landlord.

10. When am I supposed to leave my accommodation?

On the day after the course has finished.

11. Can I change my room if I realise during my stay I do not like it?

Yes, you can, provided you give your landlady/landlord a 15 day warning.

12. Are charges (electricity, gas, water) included in accommodation rent?

Yes, but you are kindly requested not to waste electricity, which is very expensive in Italy. Turn off lights when you are not in a room and do not forget to turn them off when you are out.

13. Is the laundry service included in accommodation rent?

Yes, but only for sheets. If you are living in a family and have the use of a washing machine you will have to pay an extra charge (about 5,00 €) for the extra expense. If your apartment is not equipped with a washing machine you can go to a laundry shop and have your washing done at a reasonable price (5,00 - 7,00 €).

14. What is the average age of your students?

Our students are generally aged between 22 and 25, but we often happen to have younger or elder students attending our classes.

15. Where do your students come from?

Our students come from:  

  • Europe 29%

  • North America 20 %

  • Japan 19 %

  • Latin America 16 %

  • Other 16 %

16. Is it possible to contact some of your old students?

Yes, you can visit our students' page and read their comments.

17. How can I get a student visa to come to Italy?

  • If you are a citizen of the European Union, or if you carry a passport of one of the countries which are members or partners of the European Union you are not required to apply for any visa to come to Italy. 

  • On the contrary if you are an oversea student or if your country is not a member or a partner of the European Union you are kindly requested to contact the nearest Italian Embassy or Consulate in your country and apply for a visa. In order to obtain a visa you will need our letter of acceptance attesting you will be taking classes during your stay in Italy. Please do not forget that we are entitled to mail you our letter of acceptance only after completing all our admission procedures. Please make sure your visa will be delivered to you before leaving your country. If you have problems in obtaining your visa (in some countries it may take up to 5 weeks to obtain it), advise us AT LEAST 8 days before your course starts. Those students who advise us too late may have their course cancelled and they will be allowed no refund.

18. How can I obtain my permit of stay when in Florence?

If you are a non European student and you wish to apply for a permit of stay in Italy, this is what you have to do. Within 8 days after your arrival date you are requested to go to a post office and ask for a permit of stay kit, envelope with yellow stripe: for non-EU citizens. Please note: applications can be submitted only to some authorized post offices, so in order to know which is the nearest office entitled to accept your application, go to poste.it, look for “office search” and select the item “permesso di soggiorno”.

Now, you have your kit, where you will find the application form. Fill it out accurately and then prepare the following documentation:
- photocopies of your entire passport;
- letter of acceptance issued by your school or university in Italy;
- copy of your health insurance;
- one 14,25 € revenue stamp (marca da bollo);
- copy your visa issued by the Italian embassy in your country;
- copy of receipt of payment of 27.50 € for issue of the residence permit on electronic medium.

When all the above-mentioned items are ready, you can take them to the post office, where you will be requested to pay 30,00 € and you will be given a registered letter receipt (mod.22A), which contains your user ID and your password (in case you wish to track down your application on line).
Finally, after a few weeks you should receive a letter, which will invite you to call to the Immigration Office. On this occasion you will be requested to produce 4 passport-size photos.

As for the health insurance we normally recommend INA ASSITALIA: this is a rather unexpensive insurance, and all Italian embassies accept it. Cost: six months 49 €, one year 98 €. You can buy it at any post office through a “bollettino postale” (a sort of postal payment form). Here is the data you should use to fill out the “bollettino”: C/C postale n. 7127003, payment to (intestato a) INA Assitalia Agenzia Generale di Roma “conto 20" via del Tritone 18 , 00187 Roma. Please do not forget to specify on the form the name of the city you will be living during your stay in Italy and the reason of your payment, that is “polizza sanitaria stranieri”.

19. What are the major holidays in Italy?

Capodanno (New Year's Day): January 1st 
Befana (Epiphany): January 6th 
Pasqua (Easter): on a sunday in March or April 
Pasquetta (Monday Easter): the first Monday after Easter 
Liberazione (Liberation Day): April 25th 
Festa del Lavoro (Labour Day): May 1st 
Festa della Repubblica: June 2nd
San Giovanni (Feast of the patron saint of Florence): June 24th - Only in Florence - 
Ferragosto (Feast of the Assumption): August 15th 
Ognissanti (All Saints' Day): November 1st 
Festa della Madonna Immacolata (Feast of the Immaculate Conception): December 8th 
Natale (Christmas Day): December 25th 
Santo Stefano (St. Stephen's Day): December 26th 
On the above-mentioned days the school will be closed.

20. Will my electrical appliances work?

Electricity in Italy is 220 volts AC at 50 Cycles per second. In order to use small appliances, such as  laptop computers, hairdryers, and so on, you will need an adapter. Adapters ("adattatore" in italian) are available in most of the electronics store in the centre of Florence. Alarm clocks, cd players and stereos will not work properly even on converters since they use the 60 Cycle American/Canadian standard.

21. Tipping

A charge of 10%-15% is usually already included in the restaurants bill, but if you like the service you can leave a 5-10% extra tip to the waiter. 
Tip hotel staff according to the standard of hotel.

22. What is the best way to phone home?

You can use public phones around Florence, which use phone cards and/or coins. All these phones can be used for both local and long distance phone calls. Magnetic phone cards (scheda telefonica) are sold at many bars and tobacconist shops. Ask for the best one to call your country.

23. Can I open a bank account in Italy?

Foreign students are unfortunately not entitled to open a bank account in Italy, they can only open a "libretto al portatore", which is a sort of a savings book where you can put your money, but you cannot have the use of an ATM or of a credit card.

24. Could you recommend a good school for jewelry making, textile design and fashion?

There is a very good school in Florence called Art Studio Fuji: it's a professional school and Art Workshop offering various programs at all levels.

25. Can I work while studying?

Yes, it's possible to find an evening part-time job in a bar or a restaurant or you can look for some job opportunities in magazines such as "La Pulce" and "Secondamano".

26. Can I use internet at school?

Yes, AdG is a WiFi area! It means that if you have your notebook it's possible to connect to internet whit our DSL, for free of charges!

27. Six important things to do before leaving your country!!!

1. Advise us about the time of your arrival in Florence.

2. Make sure your flight or train reservation has been confirmed for the dates you agreed on with us.

3. If you are not a student carrying a European Union passport and if you are going to stay over in Italy over 90 days make sure your student visa will be delivered to you before your departing.

4. If you have applied for our pick-up service please do not forget to keep with you the emergency phone numbers we will provide you with.

5. Please do plan your arrival at your home residence in Florence between 8.00 am and 10 pm.

6. Make sure your health insurance is liable to cover medical treatments abroad. Please note, if you are a student from a European Union country you do not need a health insurance. They only have to apply for the E111 document at the national health service in their countries

For more information, news, etc. we suggest you to visit our blog: www.adgblog.it.




Useful information

Emergency dialling service
  • Polizia/police tel. 113
  • Carabinieri tel. 112
  • Vigili del fuoco/fire brigade tel. 115
  • Pronto soccorso/Ambulance tel. 118
Useful phone numbers in Italy and in Florence
  • Questura/ police office, via Zara, 2 Firenze tel. 055 49771
  • Aeroporto di Peretola “A. Vespucci”/Florence Airport - informazioni tel. 055 3061606
  • Aeroporto di Pisa “G. Galilei”/Pisa Airport - informazioni tel. 050 500707
  • Ferrovie dello Stato/ railway information – informazioni (7,00-21,00) tel. 147 888088
Private medical assistance
  • Guardia Medica Turistica - Vicolo degli Adimari, 1 (P.zza Duomo) tel. 055 212221
  • Studio dentistico/ dentist - via Valdichiana, 22 tel. 055 419855
Tourist information
via Cavour, 1r orario 8-19 tel. 055 290832
Bus Information ATAF

P.zza Stazione (on the side of P.zza Adua). From Monday to Saturday (7.15 a.m. until 1.15 p.m.); Thursday (2.45 - 5.45 p.m.) Tel. 800424500

  • Ticket valid for 70 minutes. Price: € 1,20
  • Ticket valid for 24 hours Price: € 5,00
  • Ticket valid for 3 days Price: € 12,00
  • Ticket valid for 7 days Price: € 22,00
  • Ordinary monthly pass Valid for the month written on the pass for all the lines: Price 34,00 €
  • Student monthly pass Valid for the month written on the pass for all the lines, price € 23,00. These may be purchased from the ATAF sales network. Reserved for students.

The ticket must be stamped in the special stamping machines as soon as the passenger gets on board the bus. Bus tickets and passes can be bought at the sales points (bars, tobacconists, newspaper stands) where you see the sign indicated below, as well as from all the ATAF sales points in Piazza Stazione. Tickets can also be purchased from the automatic vending machines.

Coach companies
CAP/COPIT - largo Fratelli Alinari, 9. Per Poggio a Caiano, Prato. Tel. 055 214637
LAZZI – piazza Stazione (angolo piazza Adua). Per Lucca, Pisa, Viareggio. Tel. 055 215154
SITA – via S. Caterina da Siena. Per Siena, San Gimignano, Vallombrosa. Tel. 055 483651
Taxis
Cabs are plentiful and drivers pleasant in Florence. They wait at strategic locations around town, or you can call for one by contacting the following phone numbers: 055 4390, 055 4242, 055 4798
Pharmacies

The following drugstores are open 24 hours:

  • All’insegna del Moro – piazza S. Giovanni,20r tel. 055 211343
  • Comunale 13 – interno Stazione S.M. Novella tel. 055 289435
  • Molteni – via Calzaiuoli, 7r tel. 055 289490
Moped and bike rental
  • Alinari – via Guelfa, 85r tel. 280500
  • Florence by bike – via della Scala, 12r tel. 264035
  • Motorent – via S. Zanobi, 9r tel. 490113
SOME OF OUR CUSTOMERS
  • Marionnaud Parfumeries (France)
  • BIC (Spain)
  • Collano (Switzerland)
  • Assicurazioni Generali (Trieste)
  • Monte dei Paschi di Siena, (London Branch)
  • Agip (Kazakistan Branch)
  • Nuovo Pignone (General Electrics)
  • Footscray City College (Australia)
  • Campion School (UK)
  • Blakehurst High School (Australia)
  • Professore Orlando Silva, University of Miami
  • Jan Rosamond, Writer
  • Taina Kokkonen, (Finland) Singer
  • Bruce Sledge, USA, opera singer
  • Manolo Gonzalez (Sculptor)

DISCOUNTS FOR OUR STUDENTS

(with our student card)

  • Rex Café (Bar)
  • Internet Train
  • www.village internet point
  • Dolce Zucchero (Disco)
  • Hotel Cimabue
  • Zecchi (art material)
  • Foto Locchi (photo material)
Swimming pools
  • Costoli, Viale Paoli, tel. 055236027
  • Bellariva, L.no A. Moro, tel. 055677521
  • Le Pavoniere, le Cascine, tel. 0553215644
Tennis
  • Circolo Tennis alle Cascine, V.le Visarno 055354326
  • Tennis Michelangelo, V.le Michelangelo, tel. 0556811880
Gym
Palestra Ricciardi, B.go Pinti, 75, tel. 0552478444